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Loyalisto

How it works, end to end.

Three things you do once, then one thing your staff do at the register. Below is the whole mechanic, including the parts that usually get left out of the pitch.

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Setting it up takes an afternoon.

  1. 1

    Describe the reward

    Choose how someone earns and what they get for it. Six visits to a bike shop for a free service, a point per dollar in a bookstore, a reward that lands on a birthday.

    • Pick the program type. Stamp card and points on every plan, birthday from Growth, VIP tiers and referral on Managed.
    • Set the rule: how they earn, how much it takes, and what comes back.
    • Upload your logo and choose the color the card carries.
    • Publish once. The same pass works in Apple Wallet and in Google Wallet.
  2. 2

    Put the code where they stand

    You get one QR code. It goes wherever a customer is already waiting: the counter, the window, the bottom of a receipt, the confirmation email after a booking.

    • They scan it with the phone camera. No app, no download, no account to create.
    • The card saves into the wallet they already use, carrying your name and your color.
    • The same link works from your website, a poster or a printed card.
    • Nothing changes at the register. Loyalisto never sits in the payment flow.
  3. 3

    Staff add the stamp

    Any phone or tablet in the shop becomes the scanner. Your team signs in with a six-digit code that you set, and that you can change the day someone leaves.

    • Scan the customer card, or type the code printed under it when the camera will not play.
    • The balance updates on their phone within seconds, in front of them.
    • Every stamp is logged on the card with the day and time it was added.
    • When the card fills up, it flips to Ready to redeem on its own.

What your customer sees.

Not a screenshot of our software. The card itself, which is the only part of this they will ever look at.

The customer’s side of it, from the code at your register to the reward. Your customer never installs anything to see it.

  1. 1The day they joinThey point their camera at the code on your counter. The card is in Apple Wallet or Google Wallet before they have finished paying, and it already says what the reward is and how far away it is.
  2. 2Every visit afterStaff scan the card at the register and the stamp appears on the phone in their hand. Nobody has to remember a paper card, and nobody has to take a missing stamp on trust.
  3. 3On the lock screenIn Apple Wallet each new stamp shows on the lock screen, in the words your card sends. One stamp short is the moment worth a message of your own: push a line to the card, and it arrives there too.
  4. 4Ready to redeemThe card turns itself over to Ready to redeem. Staff scan it one last time, the reward comes off, and the same card starts again at zero. There is nothing to reprint.

What it takes to run.

Your side

  • A phone or tablet with a camera. The one already behind the counter is fine.
  • Somewhere to put a printed code, and a few minutes to write the reward rule.
  • No terminal to buy, no card reader, no change to the register you use.

Their side

  • A phone. Apple Wallet and Google Wallet are already on it.
  • No app, no account, no password to forget.
  • If they replace the phone, the card comes across with everything else.

Payments stay exactly where they are. Loyalisto does not sit in the payment flow, so there is nothing to integrate and nothing that breaks the day your terminal changes.

Once it is running.

See who actually comes back

Joins, visits, redemptions and the gap between them. Available on every plan.

Send a message to the card

A line pushed to the pass turns up on the lock screen. One-off sends, and the welcome and reward-earned messages, are on every plan; the reminders and win-backs that send themselves start on Growth.

Take your data with you

Customers and activity export to CSV from Growth up. It is your list, not ours, and it leaves in a format a spreadsheet opens.

Wire it into something else

The REST API opens on Managed if you have systems to connect: read a customer and their balance, add a stamp, hand over a reward, from your own software.

Which of these your plan includes is set out line by line on the quote page.

Put a card in the phone they already carry.

See your own card before you pay, with no card details.

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