SMS campaigns that bring customers back

Reach your loyalty members where they always are — their phone. Send targeted SMS messages based on behavior, milestones, and time-based triggers. No app needed.

98%
SMS open rate
45%
Average response rate
90s
Median time to read

How SMS campaigns work with Loyalisto

1.

Build your audience

Segment loyalty members by visit frequency, points balance, last visit date, location, or custom tags.

2.

Write your message

Use personalization tokens — customer name, points balance, reward status. Keep it short and action-oriented.

3.

Set your trigger

Send immediately, schedule for later, or set up automation rules that fire based on customer behavior.

4.

Track results

See delivery rates, redemption rates, and the revenue impact of each campaign in your analytics dashboard.

Campaign ideas that work

Win-back inactive customers

Automatically detect customers who haven't visited in 30 days and send them a personalized offer to bring them back.

Birthday rewards

Send a birthday SMS with a special offer or free item. Personal touches that build emotional loyalty.

Flash sale announcements

Running a lunch special or weekend promotion? Notify your loyalty members instantly with a single SMS blast.

Reward reminders

Remind customers when they are close to earning a reward. "Just 2 more stamps to your free coffee!" drives the next visit.

New product launches

Announce new menu items, seasonal specials, or limited-edition products to your most engaged customers first.

Thank you messages

Send a thank-you SMS after a customer's 10th visit or first redemption. Acknowledge their loyalty and strengthen the relationship.

SMS included in paid plans

The Growth plan includes 500 SMS per month. Additional messages available at competitive per-message rates.

See pricing details

Start sending smarter campaigns

Combine loyalty data with SMS to send the right message at the right time.

Get started free